FAQs
Information about Bodmin Jail ticket prices, groups, events and experiences and more.
Tickets
We recommend you arrive 15 minutes before your booked timeslot.
Yes, however we will only be able to offer you the available timeslots, and this may involve a wait.
Yes, you can. If you do decide to pay on the day, be sure to arrive early to allow plenty of time to purchase your tickets and avoid any queues. Depending on the event, there may be different ticket options available, such as single entry or family tickets.
There is no need to print your confirmation email if you would prefer to use your smart phone to show this to us.
Please call our customer service line on 01208 76292, with your name and the date you have booked ready to hand.
Yes, if you have the booking confirmation you can collect the tickets.
Dogs are allowed on site, which means they can join you in the courtyard, The Courtyard Bistro, hotel, and gift shop. Sadly, due to the nature of the attraction, we have to ask that you don't bring your pup into the museum. The loud noises and sudden movements might be too much for their sensitive ears.
We love our furry friends here at Bodmin Jail, but we also want to make sure that every guest has a safe and enjoyable visit. That's why we kindly ask that you assign someone as a designated dog watcher to take care of your pup while the rest of your group explore the museum. This way, your furry friend can relax and enjoy some well-deserved rest and relaxation.
You can read more about our 'Pooches in Prison' policy here.
No, when you purchase a disabled ticket, you will also receive a free carer ticket. The whole site is now fully accessible.
Guests able to provide evidence of their disability will be entitled to bring a carer free of charge.
For proof of disability please bring ONE of the following forms of documentation:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award.
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
- A valid Blue Badge.
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- A local authority registration document which is local to the attraction where it is being submitted.
- A recognised Assistance Dog ID Card.
- Credibility’s Access Card.
Please note that all documentation should be dated within 2 years.
Yes, we can alter the date or time of your ticket(s) Please call our customer service line on 01208 76292 and have your booking confirmation to hand. Please note that all date changes are subject to availability and must be made before the date of your visit.
Our concession rates are for the over 60’s, students and disabled visitors.
Carers will enter the attraction for free when assisting a disabled visitor.
Guests able to provide evidence of their disability will be entitled to bring a carer free of charge.
For proof of disability please bring ONE of the following forms of documentation:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award.
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
- A valid Blue Badge.
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- A local authority registration document which is local to the attraction where it is being submitted.
- A recognised Assistance Dog ID Card.
- Credibility’s Access Card.
Please note that all documentation should be dated within 2 years.
Our tickets are non-refundable; however, we can alter the date of your ticket(s) To do this, please call our customer service line on 01208 76292 and have your booking confirmation to hand. Please note that all date changes are subject to availability and must be made before the date of your visit.
If you are photosensitive and can have seizures caused by light, parts of our attraction may be unsuitable for you. For more information please call us on 01208 76292
Filming and photography is allowed at Bodmin Jail.
Events and Experiences
All paranormal events are in darkness at some point with the exception of The Ghost Walk which are held from 18:30-20:00pm.
Our events are not sleepovers and we do not provide areas to sleep. Our events are fast moving and interactive! Find out more.
This is very dependent on the event you are attending. The Ghost Walk is intended to stay as a group along with your Paranormal hosts. Other events such as Paranormal Activities and Ghost Hunting do encourage exploration either solo or as part of a group.
Warmer clothes are advisable. We recommend you check the weather forecast in Bodmin prior to arriving. More clothes are better than not enough and we encourage layers.
Good sturdy footwear is recommended. Please no stilettos or open toed shoes or sandals.
You will be on your feet a lot.
You may bring your own ghost hunting equipment to use if desired. A torch with spare fully charged batteries. A mobile phone charger.
Cameras and voice recorders are allowed.
You may bring your own snacks or packed lunch. We have access to hot water.
No alcohol is permitted during the event and we have a strict no drug taking policy also. We reserve the right to refuse entry to anyone who appear intoxicated.
These are not experiences for the light hearted. It can be scary, enlightening, unpredictable and emotional. Many interactions can and will happen.
This is impossible to answer as the whole jail is paranormally active. It is unpredictable and all areas of the jail are subject to activity.
We will give you a great insight into the paranormal world at Bodmin Jail in a factual and entertaining way. Genuine paranormal activity happens on a regular basis – nothing is made up for entertainment.
No! We work hard to ensure attachments or deep connections with spirits or entities do not happen. You will only take home what you brought with you!
You will always be safe. A lot of time and effort goes into preparing and understanding the current activity prior to your visit.
Groups
There must be a minimum of 10 guests. This does not include anyone who is eligible for free entry. Find out more.
Prices start from just £9.50 per person. Find out more.
Please contact Andrew Niven - Sales Manager on 0120876292 or lara.claudel@bodminjailattraction.co.uk
For group visits, we allow one driver (per coach or minibus) and one group organiser, tour escort or Blue Badge Guide (per coach or minibus).
If anyone in the group is aged under five, they do not need to pay for entry. We also offer free entry for one carer per visitor with a disability.
Please note: to qualify for a group visit, there must be 10 or more people in the group. This number does not include anyone who qualifies for free entry.
The Jail is accessible for standard wheelchairs, mobility aids and pushchairs, up to 630mm in width. Lifts are available to carry our less-mobile visitors between floors. We also have limited seating throughout. Find out more.
You can book a group visit at any time of year, provided we are open as usual and there is availability. It is advisable to make your booking well in advance especially if you would like to visit during peak season June – September. Book online here.
We have a dedicated coach drop-off and pick-up point in Berrycoombe Vale PL31 2NR, just below Jail, with coach parking available at the Priory Car Park in Bodmin Town, PL31 2DQ. Find out how to get here.
On arrival please make your way through the Gatehouse to our Attraction Entrance - a member of the Jail Team will be there to greet you.
We will endeavour to keep your group together, however entrance to the attraction is timed in 10 minute intervals with a set capacity (40ppl max).
Self-guided & chaperone groups can usual go through at the same time. If they are split then after our timed section (The Dark Walk) they can reunite at the museum section to continue their journey.
For Guided tours, groups are 25ppl per guide, they will be split through the whole experience and are brought back together after the tour in our courtyard.
Our daytime entrance is 9:30am - 4pm as standard.
We do offer evening events as well, times will vary depending on the event.